Shipping Policy

We currently ship to Ireland only.
All orders are processed within 1–3 business days and dispatched via An Post. Delivery times may vary depending on location and postal delays. Once your order has been shipped, you will receive a confirmation email with dispatch details.

Please ensure your delivery address is correct at checkout, as we cannot make changes once your order has been processed.

Damaged Goods Policy

We take great care when preparing and packaging your order. However, if your item arrives damaged or if you receive the incorrect product, please contact us within 3 days of delivery.

To help us resolve the issue quickly, please include:

  • Your order number

  • A photo of the damaged or incorrect item

  • A brief description of the issue

We will review your message and arrange a replacement or resolution where appropriate.

Terms & Conditions

By placing an order through this shop, you agree to the following terms and conditions:

1. Product Use
All products are sold for personal use only. Any information provided is for general wellbeing and does not replace professional medical advice. Always consult a qualified healthcare provider if you have concerns.

2. Returns & Refunds
All product sales are final. We do not accept returns, exchanges, or refunds unless the item is damaged or incorrect upon arrival (see Damaged Goods Policy).

3. Shipping
Orders are shipped within Ireland only. Shipping times may vary due to postal delays or unforeseen circumstances. We are not responsible for delays once an order has been handed to the courier.

4. Accuracy of Information
We aim to ensure all product descriptions, pricing, and information are accurate. Should an error occur, we reserve the right to correct it and contact you if your order is affected.

5. Payment
Payment must be completed at the time of purchase. No order will be processed until payment has been received in full.

6. Liability
We are not responsible for any adverse reactions or outcomes resulting from the use of products purchased. Always follow product instructions and consult a healthcare professional if needed.

7. Contact
If you have any questions or concerns, please reach out to us at:
info@sineadhurley.com